How long does it take to process my order?
When ordering a single MIB it is shipped in one-three business days. Wedding and Party orders take between 5-7 business days, after you give us a go to print.
How are they shipped? Single MIBs - $19.99 - $21.99 only
Each MIB is placed in a white box resting in a sea of white foam, the MIB appears to arrive on the white surf of the tide. All MIBs are mailed via US priority Mail, which is included in the price as well Remember - the $19.99 and $21.99 price includes free priority mail shipping(US Only)
How are they shipped? - MIB Kits, Invitations and Promotional products ?
Kits - are bulked shipped via Fedex Ground, shipping is shown when you get to the end of the order form, prior to entereing the credit card or paying by paypal.
Wedding & Party Invitations, Promotional Products- same as above.
Do you ship Internationally - Yes, from the UK to Australia to Russia, we ship worldwide and are happy to be at your service. Best thing to do is E-mail Us exactly what you are looking to order so we can get you a price quote. All items are shipped via United States Postal Service International
FEDEX overnight shipping - Cost extra
Fedex shipping cost $49.99 can be shipped out same day if ordered by 12pm noon Pacific time.
I am ordering wedding invitation what is the cost of mailing them on my end?
The cost of mailing a single MIB(glass) in a box is $3.15 per unit first class mail. The cost of mailing a plastic MIB $2.10.
I want to write my own wedding or party invitation is that okay?
The beauty of this product is that we can customize it for your specific needs, you can write your own message or even incorporate some of ours with your own ideas. You can pick any writing style (font) you like we have a CD-ROM of 3000.
Will I get to see a proof of my wedding or party invitation?
This is what happens when we take your order by phone, you will email us, your invitation line for line, we then cut and paste it into our program, then email it to you for confirmation., or we can fax it to you which ever you prefer. We will make changes if necessary and we never go to print until you say so, nothing is charged to your method of payment until you advise us to go to print.
I don't really like any of the MIBs I see on your web store, can I design my own???
Yes click on Design your own Message in a Bottle and you can pick and choose everything, one interesting thing about our product is no two are ever exactly alike and your MIB is created only after we receive the order.
Returns and Refunds
No returns/refunds on single MIB orders, or for party, wedding or promotional MIBs.
- returns/refunds must be made in less than 30 days after the order is shipped. There is a 25% restocking fee, the order(s) must be shipped back at your expense via ground service, Fedex or UPS. We will refund 75% of the cost of the product only, no refunds on shipping or handling fees
. You must email us
or call 714-441-3442
us to receive further refund/returns instructions. No refunds will be issued if you do not email or call us. Orders must be 100% intack
, unused and in resellable condition.
I need to talk to someone, I am still confused, can I give you a call?
Yes, 1-714-441-3442, 9:00 am - 4:30 pm - pacific time,you may get one of us or leave us a message and we will get back to you as fast as humanly possilbe, or email us your concerns, we can sometimes get back to you even faster.
Still got questions - call us at 1-714-441-3442,
or E-mail Us